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The subject Papers have been uploaded on WebLyceum.
Paper # 01
1) Why did Deming believe that managers should stop decision purely based on cost? 3 marks
2) The European Quality Award is divided into two parts to which these are awarded? 3 marks
3) What were the structured rationality and philosophy towards change in the mechanistic model? (2.5+2.5) 5 marks
4) The (SPIOC) Supplier-Input-Process-Output-Customer diagram induced a high level map the process that “map out its basic steps” Explain the element of this process? 5 marks
5) Briefly explain as to how a management can be improved? 5 marks
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