Job Title : SAP Solution Manager Consultant | |
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Location: Bolingbrook, Chicago IL | |
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Responsibilities | |
- Manage End to End Configuration of the Solution Manager Functionality and the SAP Systems Administration.
- Coordinate with all the Business Teams and estimate the efforts based on the requirements.
- Strong Client Facing Skills
- Interface with the customer for providing status updates on the Implementation.
- Provide technical support in Configuring the SAP Solution Manager Tools and setting up System Landscape
- Outline the CORE Business Process and identify the critical interfaces for the Business Process Monitoring.
- Configure the alert mechanism to report the key failures in Business Process Monitoring.
- Outline the critical MTE's in CCMS of the satellite systems and setting them up in the centralized CCMS of the SAP Solution Manager
- Customizing the CCMS based on the trend analysis and inputs received from the system owners
- Configure the Service Desk and integrate with Business Process.
- Setup End to End Root Cause Analysis and customize Wily dashboards for the critical KPIs.
- Coordinate with other domains / Function teams and establish Implementation plan for Project and deliver on time of the same.
- Document all the configurations and provide training to the existing support team.
Please Note: This description does not cover or contain a comprehensive listing of activities, duties or responsibilities |
Skills | |
Primary Skills - 5-6 yrs of Strong SAP Solution Manager and Basis Experience
- Expertise in Business Process Monitoring, E2E RCA, CCMS, Service Desk and other Solution Tools.
- Must have experience on SAP Solution Manager 7.0 and 7.1
- Evaluation of current Solution Manager Landscape and understanding customer requirement.
- Identify critical Business process KPI and automate the monitoring through BPM.
- Configuration of Service Desk and customizing according to client requirement.
- Must have Setup E2E Root Cause Analysis.
- Must have experience on configuration of CCMS and customization based on the requirement.
- Must have an overview on other Solution Tools like System Monitoring, System Administration etc.
- Must have implemented and configured Trend analysis, Service Level Reporting.
- Good experience in SAP Basis Administration
- Knowledge on SAP components ERP, POSDM, BW, CRM and Portal.
- Must have experience in Solution Manager Upgrades and maintenance.
Secondary Skills - Exposure to various Basis Activities like Job Scheduling, License Management, System Landscape Maintenance.
- Exposure to JAVA troubleshooting during Wily Implementation, update of SAPJVM.
- Exposure to setup SMD agent for all Managed Systems.
- Administer Transport management system in-between Landscape
- SAP System Monitoring and Profile maintenance & RFC Communication
- Spool administration (SPAD, SP01)
- Preparing report for Daily Checklist of R/3 transaction.
- SAP R/3 related alerts within CCMS monitors.
- Scheduling and monitoring of background jobs.
- Error correction by applying SAP net notes.
- Maintain documentation & daily check list of ORACLE database & SAP R/3 system.
- Establish & maintain documentation of SAP basis administration procedures
- Oracle DB patching, System refresh, System copy and System installation.
Behavioral Skills - Customer focus
- Leadership skills and team player
- Must have good analytical skills
- Quality oriented: Suggest and implement improvements/automation to improve quality and efficiency of the services delivered
- Process oriented: Believe in defining and following standard processes. To make it more Process dependent than people dependent
- Ability to adapting to Infosys ways of working.
- Relationship building with the customer and stakeholder management
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Experience Required ( In Years)B | |
- A Minimum 5-6 years of experience in the Primary skill sets listed above is required for this role
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Other Requirements/Comments |
- This role is for Bolingbrook, IL
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Thanks & Regards
NANDA LAKKAKULA
VEDAINFO INC.
10500 Barkley St. Ste:110, Overland Park , KS - 66212
Phone No. : 913-815-8553, Fax : 310-634-0307
Email Id : nanda@vedainfo.com, Website: www.vedainfo.com
Yahoo IM: lnkkumar79@yahoo.com, Gtalk: laki.nandoo@gmail.com
Linkedin: http://www.linkedin.com/in/nanda79, Facebook: http://www.facebook.com/laki.nandoo
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