[Outsource:63868] Direct client req: Call Flow Engineer

Send Resumes to adem@vertigonconsulting.com 

 

Position: Call Flow Engineer

Location: Bloomington, IL

Duration: 6-12 months

 

 Strong knowledge of Cisco ICM/CVP/CUCM infrastructure, ICM Scripting, and Configuration.

-Deep Contact Center analysis, engineering, and design skills in ICM/CVP Applications including Skill Groups, Call Flows, Queuing, and TFN/Business Routing.

-Familiarity with Avaya PBX/ACD Applications and Configurations.

-Proficiency in using MS Visio Application

 

Thanks & Regards
 
Adem
Technical Recruiter
Vertigon Consulting
Phone: 201-786-2670
Fax: 732-398-0506
Email: adem@vertigonconsulting.com

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