Please respond to vikas@bitsft.com
SAP SD candidate with production support.
Immediate Direct Client Opening "SAP Support Specialist for SAP ECC"
Duration: 6+ Mth
Location: Carrollton, Texas
Job Description:
. Core member of SAP application support team responsible for user issue management resolution o Partners with other team members as necessary to troubleshoot issues and recommend course of action for resolution o Manages change cycle for configuration and development referred to Production Support Scrum team o Provides analytical support for critical application issues on a 24/7 basis o Researches system behavior with recommendations for performance tuning, data maintenance, or configuration changes in an effort to maintain system health
. Required skills
o 4+ years in a Production Support environment o 6+ years professional experience in SAP operations and configuration Working knowledge of 3 or more of these core SAP modules: SD is required
Proven hands-on SAP configuration experience in two; of the above modules.
Solid understanding of one of the following; business processes: Procure to Pay, Order to Cash
Excellent customer service skills; Solid knowledge of general SAP solutions and modules Solid understanding of technical issues -; idoc processing, batch processing, BADIs, BAPIs, EDI, and middleware
. Key success characteristics
o Proven problem solving skills - ability to troubleshoot and quickly identify root cause of issues, then provide steps to resolution and recovery of impacted transactions.
o Superior collaboration and communication skills - ability to develop productive relationships with cross-functional stakeholders; lead without formal authority; guide teams to appropriate outcomes o Accountable and empowered - ability to take responsibility, self-start to ensure realization of desired business outcomes
SAP SCM
SAP SD
Additional Skills: GATP experience
Thank You!
Vikas Jain
Bitsoft International Inc.
phone: 630.206.4036 | fax: 630.596.9069
2272 W. 95th St., Suite 220 | Naperville | Illinois, 60564 USA | bitsft.com
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