SAS EBI End-User Support and Development Consultant
Charlotte, NC
6 Months
Below exp is required. Please make sure if you find anyone.
Web Sphere & JBOSS
o Platform LSF relating to users scheduling flows, setting up dependencies, monitoring & troubleshooting flows.
o SPDS relating to end-users accessing (reading and writing) datasets, troubleshooting performance.
DESCRIPTION:
Charlotte based financial institution is looking for a client facing 1st line SAS technical support specialist that will be a direct line of support to EBI end users.
This individual should be able to patiently communicate with end-users and if need be escalate issues to Platform Administrators.
RESPONSIBILITIES /SKILLS /EXPERIENCE REQUIRED:
* Assists users with issues related to SAS EBI:
o SAS Web Report Studio
o Information Delivery Portal
o BI Dashboards
o Stored Processes
o Web Sphere & JBOSS
* Assists users with issues related to SAS Client Tools:
o Base SAS - Coding
o Enterprise Guide
o Information Map Studio
o Data Integration Studio
o OLAP Cube Studio
* Assist users with following server-side components:
o Platform LSF relating to users scheduling flows, setting up dependencies, monitoring & troubleshooting flows.
o SPDS relating to end-users accessing (reading and writing) datasets, troubleshooting performance.
* Monitors the SAS EBI Platform and reacts to systemic issues and/or failed production processes
* Executes change control and code promotion activities
* Ensures compliance with agreed upon service levels for the following activities:
o User Access Management
o Issue/Incident Management
o Availability Management
o Change Management
o Release Management
* Must have the ability to take highly technical concepts and translate to non-technical end-users.
* Strong ability to problem solve and think out-of-box to help users get things they want accomplished.
* Ability to write technical reference documentation for end-user consumption.
* 100% onsite
PREFERED SKILLS:
* Background and/or knowledge of ITIL
* Experience using SAS/GRID
Gopal
MetaSense, Inc.
NJ Minority Certified Company
100 Technology Way, Suite 320
Mt. Laurel, NJ 08054
Fax: (856) 475-0555
gopal@metasenseusa.com
MetaSense Inc. is a Professional Services, Staff Augmentation, Web Design, Call Center, BPO Company with offices located in Mt. Laurel, NJ. MetaSense specializes in the delivery of cost effective, high-value Information Technology and Business Solutions since its inception in 1999.
P Go Green! Print this email only when necessary.
--
Introduce business in 3800 cities. How?
=====================================================
Thanks for using group.
Moderator
1) This group is managed by www.BRCIndex.blogspot.com
2) Post your message with your linkedin Profile (Visit linkedin.com) to confirm your identity and refer business.
3) Visit www.BRCIndex.blogspot.com (3800 Business Referral Club)
4) Reply to two message before posting new one.
5) Donot post same message in all 3800 business Referral Club.
You received this message because you are subscribed to the Google Groups "Outsource" group.
To post to this group, send email to Outsource@googlegroups.com
To unsubscribe from this group, send email to Outsource-unsubscribe@googlegroups.com
For more options, visit this group at http://groups.google.com/group/Outsource
No comments:
Post a Comment