Dear Folks,
Wishes for the Day !!!
We Need consultant for Siebel Clinical
Please share suitable profiles to sam@panzersolutions.com
Wishes for the Day !!!
We Need consultant for Siebel Clinical
Please share suitable profiles to sam@panzersolutions.com
Job Title : Siebel Clinical
Location : Rahway, NJ
Duration : 6+Months
Rate : $50/Hr on C2C
Location : Rahway, NJ
Duration : 6+Months
Rate : $50/Hr on C2C
Role Summary/Purpose:
This position is responsible for Siebel Clinical operations. We are seeking a highly energized and ambitious Siebel professional to work
This position is responsible for Siebel Clinical operations. We are seeking a highly energized and ambitious Siebel professional to work
with the business and the support teams to manage L2 and L3 incidents.
Essential Responsibilities:
Serve as a technology, functional and support management expert in Siebel Clinical 8.x
Drive team to maintain Service Level Agreement (SLA). Develop and maintain service management process
Collaborate with both business, functional and IT teams to drive robust requirements and processes in a boundary-less manner
Aware of and comply with the Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable
Serve as a technology, functional and support management expert in Siebel Clinical 8.x
Drive team to maintain Service Level Agreement (SLA). Develop and maintain service management process
Collaborate with both business, functional and IT teams to drive robust requirements and processes in a boundary-less manner
Aware of and comply with the Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable
laws and regulations as they apply to this job type/position
Complete all planned Quality & Compliance training within the defined deadlines
Identify and report any quality or compliance concerns and take immediate corrective action as required
Aware of and comply with the change management work instructions
Complete all planned Quality & Compliance training within the defined deadlines
Identify and report any quality or compliance concerns and take immediate corrective action as required
Aware of and comply with the change management work instructions
Qualifications/Requirements:
Bachelor's degree in information technology, engineering, or related equivalent experience
Minimum of 6 years experience with Siebel CRM
Minimum of 1 year experience working with Siebel Clinical
Minimum of 1 year experience working with service management organization
Minimum of 1 year experience working with offshore delivery/support teams
Bachelor's degree in information technology, engineering, or related equivalent experience
Minimum of 6 years experience with Siebel CRM
Minimum of 1 year experience working with Siebel Clinical
Minimum of 1 year experience working with service management organization
Minimum of 1 year experience working with offshore delivery/support teams
Desired Characteristics:
FDA validation experience or training
Knowledge of end-to-end SDLC
Strong written and verbal communication skills and ability to interface with business users
Able to effectively operate within matrixed organizations
Proven analytical and problem resolution skills
Willingness to learn new tools and functional processes
FDA validation experience or training
Knowledge of end-to-end SDLC
Strong written and verbal communication skills and ability to interface with business users
Able to effectively operate within matrixed organizations
Proven analytical and problem resolution skills
Willingness to learn new tools and functional processes
KEYWORDS:
Siebel CRM,Siebel Clinical,offshore delivery/support teams,Quality Manual, Quality Management System, Quality
Management Policy, Quality Goals, and applicable laws ,Quality & Compliance training.
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Thanks and Best Regards,
Sam Riley | Lead Technical Recruiter
Email: sam@Panzersolutions.com
Direct: 201-710-8278
-- ----------------------------------------
Thanks and Best Regards,
Sam Riley | Lead Technical Recruiter
Email: sam@Panzersolutions.com
Direct: 201-710-8278
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