so kindly check by self again..Binish marked wrong ans by mistake.
Ans are :-
5. The purpose of _Collection letter_ is to get the money owed and maintain goodwill therefore, it should be persuasive rather than forceful, firm rather than demanding, fair and tactful to achieve better results, and you-oriented; courteous, considerate, and concerned about the customer's best interest.
· Collection letter
· Claim letter
· Credit letter
· Inquiry letter
6. A promise of future payment in cash given in exchange for goods or service is called _Credit letter_.It is the instrument which enables manufactures, producers, retailers and consumers to obtain goods at a time when they can be used or sold even if ready cash is not available.
· Adjustment letter
· Credit letter
· Transmittal letter
· Collection letter
---------- Forwarded message ----------
From: α∂мιη●●gяєу_ƒєяяу●● <greyferry@gmail.com>
Date: 2011/2/2
Subject: ::::|| VU Askari ||:::: eng301 idea solution by Admin Binish
To: askarivu@googlegroups.com
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click here and upload ur Unsolved Assgnment and Gdb so that I can solve it on time
click here to mail me directly ur unsolved assgnment and gdbs to get instant help
Admin Binish
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