Hi
This is Ravi Teja from Infotech Spectrum. Please send me the resumes for below requirement.
Quality Manager
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|
Role | Quality Manager |
Salary | open |
Location of Requirement | Redmond, WA |
Duration |
Required:
· 4 to 6 years of experience in Quality management, total IT experience of 8-10 years.
· Certifications - 6 Sigma Black Belt, MOF / ITIL v3
· Strong experience as Quality/Process Lead in process definition and process improvement using various industry best practice frameworks for large 24x7 support engagements
· Experience in identifying and defining metrics and data analysis
· Experience in driving Quantum Change / Improvement in service quality
· Strong communication and leadership skills in customer facing scenarios
· Knowledge of areas such as automation, problem management and knowledge management
Desired
· Experience in infrastructure services domain - working in operations/production support environments [example - Server Administration / Database Administration / Network Management]
· Familiarity with CMMI for Services, ISO 20000, PMI-PMBOK, COBIT, Agile
· Certifications - 6 Sigma Master Black Belt
Thanks and Regards,
Raviteja/InfoTech Spectrum Inc.
Phone: 408-215-1498/Fax: 408-716-2625
E-MAIL: ravi@infotechspectrum.com
www.infotechspectrum.com /for all your hard to find requirements, Call Ravi Teja!
(CRL Click for our requirements on Dice.com- We are Hiring)
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